Account Access Requirements for Somali Traders
Our company provides a secure login process for traders based in Somalia. To access your JustMarkets account, you must use a valid email and password that meet our security standards. Supported browsers include Chrome, Firefox, Safari, and Edge, all requiring minimum recent versions to ensure compatibility. Mobile users need Android 5.0 or higher, or iOS 12.0 and above, with stable internet connections of at least 1 Mbps. Two-factor authentication is highly recommended to add an extra layer of protection for your account.
| Login Method | Platform Support | Security Level | Access Speed |
|---|---|---|---|
| Web Browser | All major browsers | SSL 256-bit | 2-3 seconds |
| Mobile App | Android/iOS | Biometric + PIN | 1-2 seconds |
| Desktop Client | Windows/Mac | Advanced encryption | 3-5 seconds |
Step-by-Step Login Process
To start trading, visit our official JustMarkets website and click the blue “Login” button located in the top-right corner. This opens the authentication page where you enter your registered email and password. You can select the “Remember Me” option if you are using a personal device to stay logged in for up to 30 days. After clicking the “Login” button, the system verifies your credentials within a few seconds, granting immediate access to your personal dashboard.
Web Platform Login Instructions
Input your email exactly as registered and your password with precise character matching. Avoid using public devices for the “Remember Me” feature to prevent unauthorized access. After successful login, your trading dashboard loads, displaying account balance, open positions, and market data.
Mobile Application Access
Download the JustMarkets app from Google Play or Apple App Store. Open the app and tap “Login” on the welcome screen. Enter your email and password, then enable biometric login for faster future access. The app encrypts your login tokens to maintain security while speeding up subsequent logins.
Account Recovery and Password Reset
If you forget your password, use the “Forgot Password” link on the login page. Enter your registered email, and you will receive a reset link within five minutes. This link is valid for 24 hours and directs you to a secure page to create a new password. Passwords must include uppercase, lowercase letters, numbers, and special characters with a minimum length of eight characters.
Email Verification Process
Open the email from noreply@justmarkets.com and click the reset link. Complete the password reset on the secure page as instructed. This process ensures your account remains protected during recovery.
Contact Support for Account Issues
If automated recovery methods fail, contact our support team via live chat, email, or phone. Provide your registered email and identity verification details for assistance. Our team operates 24/5 and guarantees prompt response for login-related issues.
| Recovery Method | Response Time | Availability | Success Rate |
|---|---|---|---|
| Password Reset | 5 minutes | 24/7 | 95% |
| Email Support | 2-4 hours | 24/5 | 98% |
| Live Chat | Instant | 24/5 | 99% |
Security Features and Two-Factor Authentication
JustMarkets employs advanced security protocols to safeguard accounts from unauthorized access. Our system monitors login attempts and flags suspicious behavior automatically. Enabling two-factor authentication (2FA) adds an additional verification step using a mobile app. This must be set up in the Personal Area under Security settings.
Setting Up 2FA Protection
In Account Settings, select Security and click “Enable Two-Factor Authentication.” Scan the displayed QR code with Google Authenticator or a similar app. After entering the 6-digit code, 2FA activates. Store backup codes securely to regain access if your device is lost.
IP Address Monitoring
We track IP addresses from login attempts and alert you when new locations access your account. Whitelist trusted IPs to reduce verification prompts from familiar locations. This helps maintain seamless and secure login experiences for Somali traders.
Trading Platform Access After Login
After successfully logging in, your Personal Area provides access to MetaTrader 4, MetaTrader 5, and the JustMarkets web trader. Each platform offers unique tools and trading environments. Choose the platform that best fits your strategy from your dashboard.
MetaTrader Platform Integration
Download MetaTrader 4 or 5 from our website or MetaQuotes. Use your account credentials to connect to JustMarkets servers, choosing either Demo or Live servers based on your account type. MetaTrader supports automated trading, technical indicators, and multiple charting options.
Web Trader Direct Access
Access our web trader directly via browser without installation. It supports real-time quotes, order execution, and advanced charting. The platform loads quickly and is compatible with all modern browsers, suitable for Somali traders using desktop or mobile devices.
| Platform Type | Download Size | System Requirements | Features Available |
|---|---|---|---|
| MT4 Desktop | 15 MB | Windows 7+ | Full trading suite |
| MT5 Mobile | 25 MB | Android 5.0+ | Mobile trading |
| Web Trader | Browser-based | Any modern browser | Core trading tools |
Account Types and Login Differences
JustMarkets offers diverse account types tailored to different trading needs. These include Cent, Standard, Pro, and Raw accounts. Each account type has distinct minimum deposit requirements, lot sizes, spreads, and commission structures. Login procedures use the same credentials, but platform access and trading conditions vary.
- Cent Account allows micro-lot trading with $1 minimum deposit.
- Standard Account offers regular lot sizes with competitive spreads and no commissions.
- Pro Account targets advanced traders with $500 minimum deposit and reduced spreads.
- Raw Account provides lowest spreads and commission-based pricing, requiring $1000 deposit.
Multi-Account Management
Traders can create multiple accounts under one login for separating strategies. Switching accounts is simple via a dropdown menu in your dashboard. Each account keeps independent balance and trade history, allowing effective portfolio management within one login session.
Mobile Trading and Login Optimization
Our mobile app supports full trading functionalities with optimized login features. Biometric authentication, including fingerprint and face recognition, enables faster and secure access. The app supports Touch ID, Face ID on iOS, and Android fingerprint sensors. Biometric data stays on your device and is never sent to our servers.
Biometric Authentication Setup
After your first password login, activate biometric login in app settings. This reduces login times significantly while maintaining security. Disable biometrics if you share your device with others.
Offline Mode Capabilities
The app caches essential data to provide limited offline access to your account details and trade history. Active internet is required to place new trades or update positions. Data syncs automatically once connectivity is restored.
Troubleshooting Common Login Issues
Login problems often stem from browser cache, cookies, or incompatible extensions. Clear your browsing data or try incognito mode for a fresh session. Disable ad blockers or VPNs that may interfere with platform scripts. Verify your credentials carefully and ensure your browser or app is up to date.
- Clear browser cache and cookies regularly.
- Disable problematic browser extensions temporarily.
- Check internet connection stability.
- Ensure correct email and password input.
- Update browser or app software to latest versions.
Server Maintenance Notifications
We notify clients 48 hours prior to scheduled maintenance via email and platform alerts. Maintenance mostly occurs during low-activity hours (weekends 22:00-02:00 GMT). Emergency maintenance may happen without notice, during which login delays might occur. Our status page provides real-time platform availability updates.
| Issue | Solution |
|---|---|
| Cache or Cookies | Clear data or use private browsing |
| Browser Extensions | Disable extensions temporarily |
| VPN Issues | Disconnect VPN or whitelist JustMarkets |
| Incorrect Credentials | Verify email and password accuracy |
| Outdated Software | Update browser or app |
❓ FAQ
What browsers are supported for login in Somalia?
JustMarkets supports Chrome, Firefox, Safari, and Edge with recent versions for secure login.
How do I reset my password?
Use the “Forgot Password” link on the login page and follow email instructions to reset your password.
Can I login using biometric authentication?
Yes, the mobile app supports fingerprint and face recognition after initial password login setup.
Is two-factor authentication mandatory?
2FA is strongly recommended but not mandatory. It significantly enhances account security.
What should I do if my login fails repeatedly?
Clear browser cache, disable extensions, verify credentials, or contact support if issues persist.